Privacy policy

Last updated: September 2, 2026

Zorviro operates this website and online store, including all related features, products, and services, providing you with a customized shopping experience (the "Services"). Our store is hosted on Shopify, enabling us to offer these Services. This Privacy Policy explains our practices for collecting, using, and disclosing your personal information when you visit, browse, make a purchase, or otherwise engage with our Services. If there is a conflict between this Privacy Policy and our Terms of Service, this document governs how your personal data is handled.

Please review this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read this document and understand our methods for collecting, utilizing, and distributing your data as described.

Personal Information We Collect or Process

The term "personal information" refers to data that can uniquely identify or be linked to you. This does not include anonymous or de-identified data. Depending on your interactions with us and applicable laws, we might collect the following categories of personal information and related inferences:

  • Contact details like your name, billing address, shipping address, email, and phone number.
  • Financial information covering payment methods, credit/debit card numbers, transaction specifics, and payment confirmations.
  • Account information including usernames, passwords, preferences, and security settings.
  • Transaction information tracking the items you view, add to your cart, buy, exchange, return, or cancel, plus your purchase history.
  • Communications with us capturing the details you share when contacting our customer support.
  • Device information recording data about your internet browser, device type, network connection, IP address, and unique device IDs.
  • Usage information logging how you navigate and interact with the Services over time.

Personal Information Sources

We collect your data from several sources:

  • Directly from you when you create an account, make a purchase, or communicate with us;
  • Automatically through the Services using cookies and tracking technologies while you browse our site on your device;
  • From our service providers who manage specific technological operations and handle data on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on your relationship with us, we utilize your data for the following purposes:

  • Provide, Tailor, and Improve the Services. We rely on your data to run our Services, process payments, fulfill orders, remember your settings, send notifications, and manage returns. We also use it to set up your account, arrange shipping, facilitate reviews, and customize your experience with tailored product recommendations. Additionally, this data helps us optimize and upgrade our platform.
  • Marketing and Advertising. Your data allows us to execute marketing campaigns, such as sending emails or text messages, and showing you relevant online advertisements based on your browsing and purchase history.
  • Security and Fraud Prevention. We process data to authenticate users, ensure safe transactions, and detect, investigate, or block fraudulent and malicious activities. This helps protect both our business and the public. You are responsible for keeping your account credentials private and should never share them.
  • Communicating with You. We use your information to provide customer support, answer questions, and maintain our relationship with you.
  • Legal Reasons. We may process your data to comply with relevant laws, respond to lawful requests from authorities, participate in legal proceedings, or enforce our policies.

How We Disclose Personal Information

We may share your data with third parties for legitimate reasons as outlined in this policy:

  • With Shopify, service providers, and vendors assisting our operations (e.g., payment gateways, IT support, customer service, cloud storage, and fulfillment partners).
  • With advertising and marketing partners to run promotional campaigns. For example, we use Shopify to deliver targeted ads based on your web activity. These partners manage your data under their own policies. Where applicable, you may opt out of this targeted advertising sharing.
  • When you specifically request or consent to sharing your details, such as integrating with social media or arranging deliveries.
  • With our parent companies, subsidiaries, or corporate affiliates.
  • During business transfers (like mergers or bankruptcies), to comply with legal obligations (like subpoenas), to enforce terms, or to protect the safety and rights of our Services and users.

Relationship with Shopify

Our store runs on Shopify, which collects and processes personal data to operate and improve the platform. Your information is sent to Shopify and its third-party partners, which may involve cross-border data transfers. We also use advanced Shopify features that analyze store interactions to protect and grow our business. In these cases, Shopify acts as a data controller. For more information on how Shopify handles your data and your corresponding rights, please read the Shopify Consumer Privacy Policy. You can also manage your preferences via the Shopify Privacy Portal Link.

Third Party Websites and Links

Our Services may include links to external websites and platforms. We do not control these third-party sites and strongly recommend reviewing their privacy policies before providing any data. We are not responsible for the privacy practices or the content of these external pages. Any information you share publicly on third-party networks may be visible to others, and we cannot regulate how third parties use it. Linking to these sites does not mean we endorse them.

Children's Data

Our Services are not intended for minors, and we do not deliberately collect information from anyone under the age of majority. If a parent or guardian believes a child has provided us with personal data, please contact us to have it deleted. As of this policy's Effective Date, we have no knowledge of selling or sharing data from individuals under 16.

Security and Retention of Your Information

No data transmission or storage system is 100% secure, so we cannot guarantee absolute safety. We recommend against sending highly confidential information through unencrypted methods.

We retain your personal data for as long as necessary to maintain your account, provide the Services, fulfill legal obligations, resolve disputes, and enforce our contracts.

Your Rights and Choices

Depending on applicable laws, you may hold some or all of the following rights regarding your data. These rights are not absolute and may be subject to exceptions:

  • Right to Access / Know. You can request details about the personal data we have collected on you.
  • Right to Delete. You can ask us to erase your personal information.
  • Right to Correct. You can request updates to fix inaccurate personal data.
  • Right of Portability. You may have the right to receive a copy of your data and ask us to transfer it to another provider.
  • Managing Communication Preferences. You may opt out of promotional emails by clicking the unsubscribe link in our messages. We may still send transactional or account-related communications.
  • Objection and Restriction: You may request that we pause or restrict the processing of your data.
  • Withdrawal of Consent: If our data use is based on your consent, you can revoke it at any time without affecting prior processing.

You can exercise these rights through our Services or by contacting us directly. To learn more about how Shopify processes data and to exercise rights with them, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing a request. Authorized agents may also submit requests on your behalf if permitted by law, provided they supply valid proof of authorization. We will respond to all requests within the legally required timeframes.

Complaints

If you have any concerns about how we handle your data, please contact us. Depending on applicable laws, you may also have the right to appeal our decisions or lodge a formal complaint with your relevant data protection authority.

International Transfers

Your personal data may be transferred, stored, and processed in locations outside of your home country.

When we export your information across borders, we implement appropriate safeguards and rely on approved legal frameworks to ensure your data remains protected in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. We will publish any updates here, change the "Last updated" date, and provide further notice if required by law.

Contact

Shop name: Zorviro